📦 Order & Return
At Wiktor Quill Books, we’re committed to making your shopping experience smooth and stress-free. Here's everything you need to know about placing orders and returning items.
🛒 Placing an Order
Ordering your favorite books is easy:
- Browse our curated collections and add books to your cart.
- Head to checkout, enter your shipping information, and select a payment method.
- Once your order is confirmed, you’ll receive an email with your order details and invoice.
Need help? Contact us anytime at info@wiktorquillbooks.com
🚚 Order Processing & Shipping
- Orders are typically processed within 1–2 business days.
- You’ll receive a tracking number once your order is dispatched.
🔁 Return Policy
We want you to love what you read — but if something’s not right, you can request a return within 14 days of delivery.
To be eligible for a return:
- Items must be in original condition and unused.
- Items should be returned in the original packaging.
- A valid proof of purchase (order ID) is required.
💸 Refunds
- Refunds are processed within 5–10 business days after we receive and inspect the returned item.
- Refunds are issued to the original payment method.
- Shipping charges (if any) are non-refundable unless the product was defective or incorrect.
🔄 Exchanges
We offer exchanges only for defective or damaged items. Please contact us within 7 days of receiving your order to initiate an exchange.
📩 Need Assistance?
For help with your order or return, please get in touch with our support team:
📧 orders@wiktorquillbooks.com